General complaint

This can be used for anything that doesn’t squarely fit into a transfer or Renewal complaint.

Navigate to https://www.icann.org/compliance/complaint and scroll down to

Which takes you to https://icannportal.force.com/compliance/s/generic-registrar

Click Next and fill out the information. Whether you choose to remain anonymous is up to you but ICANN notes that if submitted to the registrar as anonymous, it makes it more difficult for the registrar to resolve your problem.

List all domains involved in the complaint.

Be sure to be as descriptive as possible about your interactions, or lack thereof, with Epik.

If you have screenshots of receipts, correspondence, etc, upload it here. This is NOT required but could help compliance with their investigation.

Click Finish to complete the submission.